Well we're back in Mal Pais area. This time in Playa Santa Teresa. It's absolutely beautiful and lovely. I haven't written for awhile, so I have a bit to catch up on (unless of course you've been reading Snowdon's blog, as usual he's right up to date).
Whilst still in Monteverde Snowdon organised a place at 'Surf Casitas' for us for the first week, to give us a chance to get settled in. Surf Casitas has no signage - I guess it doesn't need it! Anyway when finally we found it, Snowdon raced up top to check that this was 'Ugo's Place'. We unloaded all our bags (I checked in the van to see we'd got everything) and said good bye to our two shuttle tour guys. But on settling in to our new accomodation, found that one bag was missing, Snowdon's back pack. Ugggghhh. Our beloved mac book pro, money, Snowdon's passport and documents, all in that bag.
We went straight up top to find our Sicilian host Ugo to let him know, and man you should have seen this guy kick into action for his new clients' wellbeing - impressive. He was on the phone to the company hunting these guys down. He rang their office about about 5 times and insisted that no, actually those two had had plenty of time to 'find' the backpack - it was one van with no one else in it and the bag was in there, they don't need time to look they just need to get back here! Hurry up my clients are freaking out - all their stuff is in that bag!
Eventually we got the word that they were on their way back to us (probably after some discussion time to try and work out how they could keep the bag and their jobs). We went to wait out the front, and along comes Ugo on his motorbike and says to Snowdon to get on they were going to 'meet' them. Eeeek, I love that Mac book, Snowdon's passport is very useful and we need the cash (and it would have been a grandeous bummer to have lost them), but I didn't like the look of that bald head disappearing off into the distance full speed on a motorbike (I think they're too dangerous). Just quietly I was sitting there quietly willing to have the head back in one piece more than the rest.
Anyway, they came back (head still whole) and what do you know with the backpack!!! Boy oh boy, lucky us with a capital L. Ugo said that they'd asked for $20, Ugo said (in his own words) dream on, you two took too long to have any intention of bringing it back (I forgot to mention that Ugo was on the verge of calling the police and told the office so). So understandably we think our new host Ugo rocks (we would have had to say goodbye to all that stuff without him) and I'm very happy to right now be typing on the very same Mac Book Pro, and feel like a very well looked after client - customer satistfaction - delight!
We'll never be able to prove what happened there, but from where I'm looking either:
- when I checked to see that all the bags were out of the van (my learning from this experience is not to check what's not in there but what we do have) I had a really bad look, and it was sitting there the whole time.
- or the driver (who incidentally, was upright leaning over towards the back when I looked) had grabbed it and pulled it over to the front with him (in this case, dammit, never trust that nice conversations about the growing of mangoes, guavas and local points of interest wins you any trust points!)
- in support of the second one - they took a real long time to get back to us!
We've learnt from our experience and heeded the warning......thank you to the travel gods!
Check out our new digs at http://www.costaricasurfcasitas.com/
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